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Track 1: Judicial Tools - The Human Factor

Tuesday, September 22, 4:15 PM - 5:30 PM

Location: Auditorium 1

Presenters: Hon. Mark Singer, Yolanda Lewis, Mark Paradise

Track: Tools for the 21st-Century Judge

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In order for an organization to design and implement judicial tools, understanding the psychology of human behavior involved in using technology may be the most important element. This session will explore why, even with the very best tools, consideration of human factors in design and implementation is critical to your success. What are the human factors involved in the design and implementation of judicial tools? How does the technology user perceive, think about and respond to judicial tools? This session will give everyone something to think about!”

This session will be live streamed.

Session Materials

About the Presenters

Hon. Mark Singer

Mark D. Singer has served as a county judge, Manatee County, Florida, since 2005. He was reelected without opposition in 2008 and 2014 and has served as county court administrative judge since 2010. Judge Singer is an expert in the development, deployment, and application of Web-based court-viewer technology in courtrooms throughout the country. He has made presentations on this subject to the National Center for State Courts (NCSC) and the National Association for Court Management (NACM), and he is currently a member of the Judicial Tools Workgroup of the Joint Technology Committee established by NCSC, NACM, and the Conference of State Court Administrators (COSCA). 

Yolanda Lewis

Yolanda Lewis is the District Court Administrator of the Atlanta Judicial Circuit and the Court Administrator for the Superior Court of Fulton County, the largest and busiest court system in the State of Georgia.  Ms. Lewis has served in her capacity at Superior Court of Fulton County since October 2010.  Prior to joining the Atlanta Judicial Circuit, she served as Court Administrator for Clayton County, the Assistant Director of Judicial Liaison with the Administrative Office of the Courts. 

During her 14-year career with the judiciary, Ms. Lewis has provided broad-scale administrative support, strategic direction, training, budget and  resource management, alternative sentencing, program development, legislative direction, and executive-level project management  for more than 1,100 judges across the State of Georgia.  Ms. Lewis has been credited with creating the Regional Justice Technology Expo, the Metro Atlanta Mental Health Justice Symposium, and at least two award-winning court programs, one of which has been noted as a “National Best Practice” by the Justice Management Institute.

Ms. Lewis earned a bachelor of arts in criminal justice and a master's in public administration and inter-governmental affairs from the University of South Alabama. She is the Vice President of the Georgia Council of Court Administrators and Secretary/Treasurer for the National Association for Court Management, and a member of the Smart Justice Council.  Lewis serves as the Chair of the Judicial Tool Workgroup for the Joint Technology Committee and faculty for Michigan State University’s Judicial Administration Program. Lewis is a native of Alabama and has been honored with a National Service Award under the presidency of William “Bill” Clinton for her work with displaced Americans affected by HIV and Aids. 

Mark Paradise

Mark has worked as a Judicial Assistant for the Third District Court in Salt Lake City since 2004.  He received a bachelor’s degree in Sociology from Brigham Young University in 2003.  During his time with the courts Mark has seen the transition from paper to electronic files.  He was a member of the beta testing team for the courts Judicial Workspace, a software program designed to provide the user with multiple electronic tools in one location.  Mark participated in presenting Workspace to the clerks, Judges, and Commissioners in the District upon its implementation.