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Track 2: Protecting Long-Term Electronic Records Using a Capability Maturity Model Approach

Tuesday, September 22, 3:00 PM - 4:00 PM

Location: Auditorium 2

Presenters: Lori Ashley, Charles Dollar

Track: Managing Electronic Records

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This session will describe how the Digital Preservation Capability Maturity Model© (DPCMM) complements business planning and risk management methodologies, to proactively engage stakeholders and advance electronic records and long-term access to digital content. The Digital Preservation Capability Maturity Model© (DPCMM) which was first introduced in 2007, offers 15 digital preservation elements and corresponding metrics that are based on selected specifications of international standards (ISO 14721 and ISO 16363) and best operational practices.  These elements can be used to assess an organization's readiness, benchmark against standards and peer organizations, and articulate preservation objectives for long-term and permanent electronic records.  Once the current state capabilities have been established an incremental digital preservation capability improvement strategy and multi-year plan can be charted. Over the last seven years DPCMM has been used in a variety of different sectors and organizational settings, including all of the US state and territory archives.   

Session Materials

About the Presenters

Lori Ashley

Lori Ashley is a Wisconsin-based consultant dedicated to helping public- and private-sector clients improve the performance of their record and information management practices and systems. Project engagements include strategic planning, classification and taxonomy development, gap analysis and capability modeling, and retention schedule aggregation and modernization. She has co-developed four continuous improvement methodologies, including the recent capability maturity model developed with Dr. Charles Dollar for long-term digital preservation and access. She is an instructor for the University of Wisconsin-Madison School of Library and Information Studies graduate program and an active member of AIIM, ARMA International, and the Society of American Archivists. 

Charles Dollar

Charles M. Dollar is an internationally recognized consultant and writer who collaborates with public and private organizations to develop strategies and approaches to optimize the use of information technologies in the creation, use, and preservation of trustworthy digital information assets to satisfy legal, regulatory, business, and corporate memory record-keeping requirements.  He draws upon more than three decades of knowledge and experience in managing electronic records in a wide variety of organizations and technology environments. Mr. Dollar is an active member and Fellow of the Society of American Archivists and the Association of Information and Image Management.  He received the Emmett Leahy Award for Outstanding Contributions to the Records and Information Management Profession.